Shipping Policy
Thank you for shopping with us. We are committed to delivering your jewelry as quickly and safely as possible.
Processing Time
Orders are processed within 1–2 business days.
Orders are not processed on weekends or holidays.
Shipping Time
Estimated delivery time: 3–7 business days
We work with trusted suppliers to ensure fast and reliable delivery.
Shipping Costs
Shipping costs are calculated at checkout.
Free shipping may be available on selected offers or promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email.
Delays
While we strive to meet delivery times, delays may occur due to factors outside our control (such as carriers or customs).
Customs & Duties
International orders may be subject to customs fees or import taxes, which are the responsibility of the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered.
Incorrect Address
Please double-check your shipping address. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For any questions regarding shipping, please contact us at:
📧 jjcolection.co@gmail.com